Watch out UK taxpayers: 28,000 HMRC staffers just got an AI copilot

HMRC is rolling out Microsoft Copilot to 28,000 tax staff after a trial showed it saved each user roughly 26 minutes per day, despite handling official sensitive data.
UK tax authority HMRC is deploying Microsoft Copilot across tens of thousands of staff following a Whitehall trial; the system will access Official Sensitive government documents. The trial measured time savings per user per day; the rollout gives Copilot access to government classified information (below top secret) to assist with routine tax administration tasks.
UK


